Welcome to Motion Style! These Terms and Conditions outline the rules and regulations for using our website and purchasing our premium swimwear and activewear. By accessing motionstyleshop.com and placing an order, you agree to these terms in full.
1. Website Use and Intellectual Property
1.1 Access and Account Security
Users must be at least 18 years old or have parental consent to make purchases. You are responsible for maintaining the confidentiality of your account information and all activities under your account.
1.2 Intellectual Property Rights
All content on this website, including designs, text, graphics, logos, and product imagery, is the property of Motion Style and protected by intellectual property laws. Unauthorised use may violate copyright, trademark, and other laws.
2. Product Information
2.1 Product Descriptions
We take care to accurately describe our swimwear, activewear, and outdoor clothing. However, slight variations in colour or fit may occur due to monitor settings or handmade production. Product images are for illustrative purposes only.
2.2 Product Availability
All items are subject to availability. If an item becomes unavailable after ordering, we will notify you promptly and offer alternatives or a full refund.
2.3 Product Restrictions
For hygiene reasons, we cannot accept returns on underwear (all items final sale) or wetsuits (unless defective). Swimwear with removed hygiene liners or tags is non-returnable.
3. Ordering and Payment
3.1 Order Process
Your order represents an offer to purchase which we accept by sending an order confirmation email. We reserve the right to refuse orders at our discretion.
3.2 Pricing
All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices but will honour the price at time of order confirmation.
3.3 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Payment is processed securely at checkout. You confirm that the payment method is yours or you have authorisation to use it.
4. Shipping and Delivery
4.1 Processing Time
Orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information via email once shipped.
4.2 Shipping Options
We offer:
- Standard Shipping (£12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch
- Free Shipping: For orders over £50 via EMS, delivered in 15-25 business days after dispatch
4.3 Delivery Issues
You must inspect goods upon delivery and report any damage within 48 hours. For lost packages, contact us within 30 days of expected delivery.
5. Returns and Refunds
5.1 Return Policy
We accept returns within 15 days of delivery for unworn, unwashed items with original tags attached. To initiate a return:
- Email [email protected] within 15 days
- Include order details and reason for return
- Wait for return approval and instructions
- Ship to: Motion Style Returns, 63 Whitecross Rd, Hereford, GB HR8X 3PQ
5.2 Refund Processing
Refunds are issued within 3-5 business days of receiving your return, to the original payment method. Original shipping costs are non-refundable (except for defective items).
5.3 Exchanges
For size exchanges, we’ll ship your replacement immediately. Price differences will be adjusted accordingly.
6. Customer Responsibilities
6.1 Accurate Information
You must provide accurate personal and payment information. Motion Style is not responsible for delays caused by incorrect information.
6.2 Prohibited Conduct
You agree not to:
- Use our website for unlawful purposes
- Attempt to gain unauthorised access to our systems
- Make fraudulent purchases
- Resell our products without authorisation
7. Liability Limitations
Motion Style’s liability is limited to the purchase price of the product. We are not liable for:
- Indirect, incidental, or consequential damages
- Product misuse or unauthorised alterations
- Events beyond our reasonable control (force majeure)
8. Privacy and Data Protection
Your personal data is processed according to our Privacy Policy, available on our website. We implement security measures but cannot guarantee absolute security of data transmission.
9. Changes to Terms
We may update these terms periodically. Continued use of our website after changes constitutes acceptance of the new terms.
10. Governing Law
These terms are governed by English law. Any disputes shall be subject to the exclusive jurisdiction of English courts.
11. Contact Information
For questions about these Terms:
Email: [email protected]
Address: Motion Style, 63 Whitecross Rd, Hereford, GB HR8X 3PQ
Thank you for choosing Motion Style for your premium swimwear and activewear needs. We’re committed to supporting your active lifestyle with quality products and exceptional service.
