FAQ

Motion Style caters to active individuals who value both performance and style in their sportswear and swimwear. Our customers range from fitness enthusiasts and outdoor adventurers to beachgoers looking for fashionable yet functional apparel. Whether you need technical swimwear for training, breathable activewear for workouts, or stylish beachwear, we’ve designed our collections to meet your needs.

Our products combine fashion-forward designs with high-performance fabrics. Special features include:

• Quick-drying and chlorine-resistant swimwear
• Breathable, moisture-wicking activewear
• UV-protective outdoor clothing
• Flexible, durable materials in all our collections
• Trend-conscious styles that transition from workout to casual wear

Each product page includes detailed size charts with measurements in both inches and centimeters. For swimwear, we recommend checking the fabric composition as some materials have more stretch than others. If you’re between sizes or prefer a tighter fit for performance activities, consider sizing down.

Our performance swimwear collection is specifically designed for aquatic sports, featuring secure fits, durable stitching, and chlorine-resistant fabrics. Look for styles labeled “competition” or “training” for optimal lap swimming performance.

Yes, we offer wetsuits in various thicknesses suitable for different water temperatures. Product descriptions specify the ideal temperature range for each wetsuit. Our customer service team can also help you select the right thickness based on your intended use.

We accept all major credit cards including Visa, MasterCard, and JCB, as well as PayPal for secure checkout. All transactions are encrypted for your security.

Absolutely. We use industry-standard SSL encryption to protect all transactions. We don’t store your full payment details on our servers after your purchase is complete.

Orders over £50 automatically qualify for free shipping via EMS. You’ll see the free shipping option appear at checkout when your cart meets the minimum requirement.

Standard Shipping (DHL/FedEx): 10-15 business days after dispatch (1-2 day processing) – £12.95
Free Shipping (EMS): 15-25 business days after dispatch (1-2 day processing) – Free for orders over £50
*Some remote areas may experience slightly longer delivery times

Yes! We ship globally to most countries, excluding some remote areas in Asia. During checkout, simply enter your address to confirm we can deliver to your location.

Yes, all orders come with tracking. You’ll receive a tracking number via email once your order is dispatched. Use this number on the carrier’s website (DHL, FedEx, or EMS) to follow your package’s journey.

We offer a 15-day return window from the date of delivery. Items must be unworn, unwashed, and in their original packaging with tags attached. Swimwear must have the hygiene liner intact.

Contact our customer service at [email protected] within 15 days of receiving your order. Include your order number and the size you’d like to exchange for. We’ll guide you through the simple process.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping method for returns.

Click “Forgot Password” on the login page and enter your email address. You’ll receive a link to create a new password. If you don’t see the email, check your spam folder.

This might happen if you’ve entered incorrect login details multiple times. Wait 30 minutes and try again, or use the password reset option. If issues persist, contact our support team.

Log into your account and navigate to “Account Settings.” Here you can update your personal details, shipping addresses, and communication preferences.